Operating regulations

 

📝 Operating Regulations for VersiPlan

At VersiPlan, we strive to provide a seamless shopping experience while ensuring the highest standards of service. Below are the operating regulations that govern your use of our website and the services we provide. By using our platform, you agree to comply with these terms.

---

1. User Account

• Account Registration: To place an order, you must register an account on our website. Provide accurate and complete information when creating your account.

• Security: You are responsible for maintaining the confidentiality of your account information, including your password. Please notify us immediately if you suspect any unauthorized access to your account.

---

2. Product Availability

• Stock Status: Product availability is subject to change. We strive to update stock information regularly, but certain items may be out of stock even after you place an order.

• Out-of-Stock Items: If a product becomes unavailable, we will notify you as soon as possible and offer alternatives or process a refund.

---

3. Order Processing

• Order Confirmation: After placing an order, you will receive an order confirmation via email. This does not guarantee availability until the order is processed.

• Order Cancellation: Orders can only be canceled before they are processed or shipped. If you wish to cancel, please contact us immediately.

---

4. Payments

• Accepted Payment Methods: We accept major credit cards, debit cards, bank transfers, and cash on delivery (COD) for domestic orders.

• Payment Security: All transactions on VersiPlan are encrypted and secure. Your payment details are never stored on our platform.

---

5. Shipping & Delivery

• Shipping Partners: We work with trusted delivery partners such as TCS, Leopard Courier, and Pakistan Post to ensure timely delivery.

• Delivery Timeframe: Standard shipping typically takes 3-7 business days within Pakistan, and international shipping times will vary based on the destination.

• Shipping Costs: Shipping costs will be calculated during the checkout process based on the delivery address.

---

6. Returns & Refunds

• Return Policy: You may return products within 14 days of receiving them, provided they are unused and in original packaging.

• Refund Process: Refunds will be processed once we receive and inspect the returned items. The refund will be credited to the original payment method.

---

7. Customer Support

• Contact Us: For any questions or issues, please contact our customer support team at support@versiplan.site or call us at +123-456-7890 during our support hours.

• Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (local time).

---

8. Privacy & Data Protection

• Data Collection: We collect personal data as outlined in our Privacy Policy to process your orders and enhance your shopping experience.

• Data Security: Your personal and payment information is protected through industry-standard encryption.

---

9. Prohibited Activities

• Illegal Activities: You agree not to use the website for any illegal or prohibited activities, including fraud or intellectual property infringement.

• Misuse of Services: Any attempt to disrupt or damage the website or misuse our services will result in immediate suspension of your account.

---

10. Amendments

• Changes to Regulations: We reserve the right to modify or update these operating regulations at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of these changes.

---

📞 Need Help?

If you have any questions or require assistance, please don’t hesitate to contact us.

📧 Email: versiplan@gmail.com
📞 Phone: +923306137477
🕒 Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM